Nurullah Er Discusses Employee Experience at New HR Summit 2026

Employee Expectations and Understanding

Nurullah Er states that employees do not only focus on procedures when evaluating human resources processes, but also question whether their efforts are being recognized. This situation directly affects employees' commitment to the organization and their satisfaction. Employees' feeling valued depends on the clear definition of their roles within the organization. An individual who does not feel valued in the workplace may lose motivation, which can lead to decreased performance.

Emphasizing that the same performance evaluation process can create different experiences, Er warns that a numerical-focused assessment can have negative consequences if the feelings of the employee are overlooked. This can undermine individuals' commitment to their work and negatively affect the organizational culture. Taking employee feedback into account and understanding individual needs has the potential to improve the success level of organizations. For example, by questioning employees' experiences during the recruitment process, areas for improvement can be identified. In this context, it is important for companies to conduct regular surveys to meet their employees' expectations and analyze the results.

As Er points out, organizations must be sensitive to their employees' expectations. Employees expect not only financial gain but also career development, work-life balance, and a healthy working environment. Failure to meet these expectations can lead to employee dissatisfaction and, consequently, high turnover rates. Therefore, companies' efforts to understand their employees' needs are critical for long-term success. For instance, establishing mentorship programs to support employees' career goals can create both commitment and performance-enhancing effects. Additionally, career development-oriented training programs can help employees develop their skills.

To increase employees' satisfaction levels in the workplace, it is important for managers to develop their empathy skills. Demonstrating an open approach to employees' thoughts and feelings helps them feel more valued in the workplace. Furthermore, regular feedback sessions and individual development plans allow employees to determine their own career paths. These processes can enhance employee motivation while positively affecting the company's productivity. Additionally, creating an open communication environment where employees can express their ideas can strengthen organizational commitment. Such communication can help employees build better relationships with upper management and increase their commitment to the organization.

The Role of Technology and Communication

In employee experience, technology should only be seen as a supportive tool. Nurullah Er emphasizes that the purpose of technology is to improve employee experience and states that the emotional impact of human resources processes designed on paper should also be considered. This can help us understand the impact of the feelings employees experience on organizational success. Employees' interactions with technology can enhance their overall satisfaction and commitment to the workplace. The possibilities offered by technology can enable employees to participate more in work processes, strengthening their sense of belonging in the workplace. Especially mobile applications facilitate employees' access to work processes, increasing their participation at work.

Er notes that communication also plays a critical role in this process. Employees receiving clear answers to questions such as "What happened?", "Why did it happen?", and "How will this affect me?" builds trust by reducing uncertainties. Otherwise, employees may fill these gaps with misinformation. This situation can increase feelings of miscommunication and distrust within the organization. Therefore, developing effective communication strategies is an important factor that positively affects employee experience. Additionally, creating platforms where employees can share their successes can strengthen organizational culture. Such platforms allow employees to interact with each other and create a supportive environment.

The opportunities offered by technology speed up employees' access to information, while also contributing to making work processes more transparent. For example, cloud-based systems enable employees to access performance data in real-time and communicate more effectively with their managers. Such applications help employees feel more valued and increase their commitment to the organization. Moreover, virtual meeting platforms and communication tools allow remote teams to work more effectively within a unified structure. However, the effective use of these technologies requires appropriate training and customization according to employees' needs. Training can help employees use technology more efficiently, contributing to the optimization of work processes.

Why Is This Event Important?

Employee experience is critical for the sustainable success of companies. Recent studies have shown that organizations with high employee engagement achieve higher profit margins and customer satisfaction compared to those with low engagement. Therefore, improving employee experience is important not only for internal operations but also for market competition. In this context, it is clear that companies need to pay more attention to this issue. For instance, implementing flexible working hours to increase employee engagement can positively affect employee satisfaction. Additionally, organizing group activities to enhance employees' social interactions can strengthen team spirit.

Particularly, the changes in the workforce after the pandemic have made employee experience even more important. The widespread adoption of remote working models has led employees to question their work-life balance. Therefore, organizations need to reassess the employee experience and shape it according to current needs. Innovative approaches that increase employee satisfaction and commitment present a critical opportunity to enhance the quality and productivity of the workforce. For example, organizing virtual events to increase employees' social interactions can strengthen bonds. Additionally, creating a structure that considers employee feedback can increase their commitment to the organization.

To enhance overall job satisfaction for the workforce, it is important to consider employees' social interactions in the workplace. The relationships and team spirit among employees can positively impact overall motivation and organizational success. Social events and team-building activities are among the strategies that can be evaluated to improve employee experience. Additionally, creating platforms where employees can express themselves contributes to strengthening organizational culture. Such practices enable employees to have more say in the workplace, increasing their commitment. Furthermore, recognizing employees by companies is another factor that boosts motivation.

Local Context and Historical Perspective

Human resource management in Turkey has undergone significant changes in recent years. Traditional methods have given way to more holistic, employee-centered approaches. In this context,